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Celvius. Process Check
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Celvius Process Improvement Brief — one-process self-check
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What is a process — and is yours holding?
A process turns an input into an outcome through steps, decisions, handoffs, an owner, and a way to measure it. In a few minutes you'll map one process and see where it's solid and where it's shaky.
The honest part first: documented isn't the same as followed, which isn't the same as measured, which isn't the same as improved. This check looks at all four — for one process you choose.